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Privacy Policy

PRIVACY POLICY

DISC Electrical Limited takes your privacy very seriously and we are committed to respecting and protecting it. We request you read this privacy policy carefully as it explains how and why we collect, store, use and share personal information.  We also explain your rights in relation to your personal information and how to contact us and the regulatory authorities in the event of a complaint.

WHO WE ARE

DISC Electrical Limited (“we”, “us”) is the operator of the website www.discelectrical.co.uk and we are responsible for the collection and storage of some information about you in line with the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).

THE TYPE OF PERSONAL INFORMATION WE COLLECT AND USE

We collect and store information

  1. That you provide to us
  2. That third parties provide to us
  3. About third parties
  4. From our website using cookies
    More detailed information is provided in the Personal Information Matrix on page 2.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

If you are a customer or an employee, we are required by law, to hold your personal information for 6 years from the end of our contract.  If your job application has been unsuccessful, we will hold the information for 6 months unless you request us to delete the information earlier.

WHERE WE KEEP YOUR PERSONAL INFORMATION

We limit access to your personal information to certain people processing it who do so only in an authorised manner. They are subject to a duty of confidentiality. We have a secure server that is backed up daily.  Whilst we do our best to keep your personal data safe, the use of the internet is widely acknowledged that it is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from or to you via the internet. As our website contains links to third party websites owned and operated by other people and businesses, we recommend that you review their privacy and cookie policies before providing them with any personal information.

The information you provide to us may be collected by the following means:
By phone, face-to-face in the office, via email communication, by cctv at the office and/or by using cookies*.

How, when and why we collect information that you provide:

  1. When you make an enquiry for us to supply products and services, we collect your name, company name, address, email address, phone numbers.   This enables processing and follow up of enquiries, monitoring the quality of our service and compliance with legislation.
  2. When applying for a job with us or work for us for any period of time, we collect contact details, financial and payment details, details of education, qualifications and skills, marital status, nationality, NI number, job title, and CV.  This enables us to process a job application, administrate the employment relationship, including making payments, accounting for tax, ensuring safe working practices, monitoring and managing staff access to systems and facilities, monitoring absences and performance and conducting assessments. we will take copies of documents that identify you so that we can comply with anti-money laundering and counter-terrorist financing requirements.
  3. When visiting our website, we collect IP addresses using cookies.  This is to improve the visitor’s experience of the website, customisation of our website and its content to your particular preferences; improve our services and detect and prevent fraud.

Who we may share this information with:
Service providers under contract with us to support our business operations such as fraud prevention, debt collection, payroll, technology services, our insurers, trade associations, law enforcement or government agencies, any person who you have named as a person we can contact, other companies within our group.

OTHER SOURCES OF PERSONAL INFORMATION WE COLLECT AND USE

Personal information third parties provide to us

If you provide us the details of a person who we can contact for a job reference, we may contact that person in connection with your job application.

Personal information about other individuals

If you provide us with information on behalf of someone else as a contact, referee or next of kin, you confirm that the other person has agreed that you can:

–  give consent on their behalf to the processing their personal data;

– receive on their behalf any data protection notices

Sensitive personal information

Sensitive personal information can include details pertaining to your ethnic origin, political opinions, religious beliefs, physical or mental health, sexual orientation and participation in criminal activity. We do not collect your sensitive personal information.

Children

DISC Electrical does not knowingly collect personal data relating to children under the age of 16. If you are a parent or guardian of a child under the age of 16 and think that we may have information relating to that child, please contact us. We will ask you to prove your relationship to the child but if you do so you may (subject to applicable law) request access to and deletion of that child’s personal data.

*Cookies

In order to improve your experience of using our website, we collect personal information using cookies.   A cookie is a small text file which is placed onto your computer’s hard drive (or other electronic device such as a mobile telephone or tablet) when you use our website. We use cookies to look at IP addresses, operating systems and browser types being used.  We also use cookies to improve your experience as a visitor by for example, speeding up searches and recognising you when you return.  They can help us recognise and analyse the number of visitors to the website and how they are using it which is helpful for customisation purposes.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

TRANSFERS OF YOUR PERSONAL INFORMATION OUT OF THE EEA

It is not the intention of DISC Electrical Limited to knowingly transfer your personal information outside of the EEA.

ACCESS TO INFORMATION

The GDPR gives you the right to access information that we hold about you free of charge. Your right of access can be exercised in accordance with the GDPR. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Detailed information on your rights is available from the Information Commissioner’s Office.

If you would like to exercise any of these rights, you can contact us using the details below:

DISC Electrical Limited

Unit 10 Wistaston Road Business Centre

Crewe

Cheshire

CW2 7RP

Email: Enquiries@discelectrical.co.uk

Tel: 01270 666633

COMPLAINTS ABOUT THE HANDLING OF YOUR PERSONAL INFORMATION

The GDPR also gives you the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner, who may be contacted at https://ico.org.uk/concerns/or telephone 0303 123 1113

CHANGES TO THE PRIVACY POLICY

This Privacy Notice was published on 1st June 2018. We may change this Privacy Notice from time to time. You should check this policy occasionally to ensure you are aware of the most recent version.